<template>
  <div class="account-container">
    <main class="norem">
      <p class="title">Refund Policy</p>
      <p class="text">
        At Bytetapper, customer satisfaction is our top priority. We aim to
        provide high-quality products and services, but we understand that
        refund requests may arise under certain circumstances. Below is our
        refund policy:
      </p>
      <p class="main">Eligibility for Refunds</p>
      <p class="text">
        Refunds may be requested under the following conditions:
      </p>
      <p class="sub">1.Technical Issues:</p>
      <p class="text">
        If you are unable to access or use a purchased game due to a technical
        issue on our end, and the issue cannot be resolved within 7 business
        days.
      </p>
      <p class="sub">2.Unauthorized Transactions:</p>
      <p class="text">
        If you suspect unauthorized transactions on your account, please contact
        our customer support team within 14 days of the transaction for
        investigation.
      </p>
      <p class="sub">3.Accidental Purchases:</p>
      <p class="text">
        Refunds for accidental purchases will be considered if requested within
        48 hours of the transaction and if the game has not been downloaded or
        played.
      </p>
      <p class="main">Non-Refundable Circumstances</p>
      <p class="text">
        Refunds will not be provided under the following situations:
      </p>

      <p class="text">Dissatisfaction with the game after usage or download.</p>
      <p class="text">
        Failure to meet hardware or software requirements listed on the product
        page.
      </p>
      <p class="text">Change of mind after the purchase.</p>
      <p class="main">Refund Process</p>
      <p class="sub">1.Contact Support:</p>
      <p class="text">
        Submit a refund request through our support portal or email us at
        services@Bytetapper.com
      </p>
      <p class="text">
        Provide your order number, proof of purchase, and the reason for the
        refund request.
      </p>
      <p class="sub">2.Review Period:</p>
      <p class="text">We will review your request within 5-7 business days.</p>
      <p class="text">
        During this period, we may contact you for additional information if
        necessary.
      </p>
      <p class="sub">3.Refund Approval:</p>
      <p class="text">
        If your request is approved, the refund will be processed to the
        original payment method within 10-14 business days, depending on your
        payment provider.
      </p>

      <p class="main">Contact Us</p>
      <p class="text">
        If you have any questions or concerns about our refund policy, please
        feel free to reach out to our customer support team via email at
        services@Bytetapper.com .
      </p>
      <p class="text">
        Thank you for choosing Bytetapper. We appreciate your trust in our
        products and services.
      </p>
    </main>
  </div>
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